Hm this is a weird case. One more question. When you launch the game, do you hear game sounds? Or it just a flash screen appear after the game launch? Also, is it possible to record a video with the process of launching the game?
And could you provide the full specs of you laptop? The processor, RAM, graphic card, etc.
justapurpledye, the problem is caused by your PC. The graphic card is old, and the drivers of your graphic card might conflict with the windows 10 (which might not support the drivers of your graphic card normally). Unfortunately, there is nothing we can do here.
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Uh, *he* DDoSd you?
#L+bozo
1) What device are you playing on?
2) What is the version of Android/iOS/Windows etc?
3) When did this problem first appeared?
POCAdmin2,laptop
Windows 10
2 days now
justapurpledye, hm, what about other games? Do they launch normally or the similar problem appears?
POCAdmin2,i dont have any other games downloaded from the window store thing,but yes the other games launch normally
Hm this is a weird case. One more question. When you launch the game, do you hear game sounds? Or it just a flash screen appear after the game launch? Also, is it possible to record a video with the process of launching the game?
And could you provide the full specs of you laptop? The processor, RAM, graphic card, etc.
Processor Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz 2.50 GHz
Installed RAM 8.00 GB (7.85 GB usable)
i don know about the other things
justapurpledye, we also need to find which graphic card you have. Here is how you can find it out https://www.windowscentral.com/how-determine-graphics-card-windows-10
found it
justapurpledye, the problem is caused by your PC. The graphic card is old, and the drivers of your graphic card might conflict with the windows 10 (which might not support the drivers of your graphic card normally). Unfortunately, there is nothing we can do here.